Terms of service

Terms of Service

Effective Date: April 30, 2026

Welcome to the website operated by Nurvia Consumer Venture Pvt Ltd. By accessing or using our website and purchasing our pet grooming products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.


1. General Conditions

  • By using this site, you confirm that you are at least the age of majority in your state or country.

  • You agree not to use our products for any illegal or unauthorized purpose.

  • We reserve the right to refuse service to anyone for any reason at any time.


2. Products & Services

  • We specialize in pet grooming products designed for safe and effective use.

  • All product descriptions, images, and prices are subject to change without notice.

  • We make every effort to display product details accurately, but we do not guarantee that all information is error-free.


3. Pricing & Payments

  • All prices are listed in INR (₹) unless stated otherwise.

  • We reserve the right to modify prices at any time without prior notice.

  • Payments must be made through the available payment methods on our website.


4. Orders & Cancellations

  • We reserve the right to cancel or refuse any order at our discretion.

  • Orders can only be cancelled within the specified time mentioned in our Return & Refund Policy.

  • In case of cancellation by us, a full refund will be issued.


5. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to external factors.

  • We are not liable for delays caused by courier partners or unforeseen circumstances.

  • Risk of loss passes to you upon delivery of the product.


6. Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy.

  • Please review the policy carefully before making a purchase.


7. Intellectual Property

  • All content on this website (including logos, images, text, and design) is the property of Nurvia Consumer Venture Pvt Ltd.

  • You may not reproduce, distribute, or use any content without our written permission.


8. User Conduct

You agree not to:

  • Violate any laws or regulations

  • Infringe upon our intellectual property rights

  • Transmit any harmful code or viruses

  • Use the website for fraudulent purposes


9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our liability is limited to the maximum extent permitted by law.


10. Indemnification

You agree to indemnify and hold harmless Nurvia Consumer Venture Pvt Ltd from any claims, damages, or expenses arising from your use of our website or violation of these terms.


11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts of New Delhi, Delhi.


12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website.


13. Contact Information

For any questions regarding these Terms of Service, please contact:

Nurvia Consumer Venture Pvt Ltd
Kh.no.401 Second Floor, Vill. Ghitorni, Gadaipur,
South West Delhi, New Delhi, Delhi, 110030
Email: Hello@nurviagroups.com


By using our website, you agree to these Terms of Service.